When it comes time to lease web hosting, the process of choosing a provider can be very different. Some people make their decision based on the opinion of a relative, friend, colleague or acquaintance, others type “web hosting” into Google and decide based on the first impression of a company’s website, and still others focus primarily on the technical features or performance of the servers. Some test the responsiveness and professionalism of customer support teams before placing an order, while others take the time to check the opinions and experiences of existing customers in different locations on the web. And of course, for many, keeping the price as low as possible is also very important.

We’ve certainly forgotten a few more, but the fact is that there are many factors that influence the choice of hosting provider. At the same time, it is also a fact that individuals value the factors differently. Certainly, however, it is by far the best if the choice of provider satisfies criteria in different areas.

At NEOSERV, we are well aware of this, which is why we have been working hard to ensure that we do not fall short in any area since the very beginning of our business. The many customers who are satisfied with our services are a testimony to the many compliments we have received – more than 1800 at the moment!

Recently, we have also received praise from Mr Tomaž Gorec, a well-known entrepreneur, traveller and blogger, who hosts the website webpartner.si and many others on our servers.

I have been working with the Internet for more than 15 years and have a lot of experience with various web hosting services. In those 15 years I have tried at least 200 web hosting providers and found that the cheapest hosting is ultimately the most expensive. I have so many stories to tell about my hosting experiences that I could write a book.

The cruellest thing happened to us once when a hosting account we had hosting about 40 websites went down overnight. We couldn’t get any copies of the websites and had to rebuild 40 websites. This web hosting was by far the most expensive of all the web hosting.

I had one very bad experience with a Slovenian web hosting provider a few years ago, when he ‘shut down’ my website on the afternoon of 31 December because it was supposedly taking too many resources. I asked them if they could leave it running until 3 January so that I could move the site in peace. They did not listen to my request, so I remembered New Year’s Eve that year for moving the website.

The thing that annoys me the most are the web hosting providers to whom you write to say that the website is not working and then they write back a day later to say that the website is working normally for them and that it has been working normally all along. The first time you think that maybe your internet wasn’t working or maybe you saw something wrong, but the second time you get the exact same answer, you see that they are lying.

There are also web hosting providers who are impossible to get through on the phone and who answer emails very late.

I have no such problems with NEOSERV as I have described above. Plus they have very very fast servers, which is very important today both in terms of user experience for the website visitor and for optimising the website for Google. Namely, if your website opens slowly, you have very little chance of it ranking at the top of Google.

For me, NEOSERV is definitely the number one hosting service in Slovenia and I can recommend it to anyone without a guilty conscience.

It’s true that NEOSERV asked me if I would write a review about their web hosting. And I wrote it because I have a very good opinion about them. Those of you who know me a little better know that I am the kind of person who would not praise something if I did not like it, even if I got 10 000 euros for it. I am the kind of person you can buy, but you cannot bribe me! Honour and pride mean much more to me than money.

And what is the thing that our clients praise most about web hosting?

1. Fast responsive support

By far the most praised feature is our support service, which is available 24 hours a day, every day of the week. In particular, the fast response, friendliness and professionalism of the customer support team are highlighted in the testimonials.

Efficient and up-to-date support is one of the essential ingredients of a quality web hosting service. That’s why we are happy to help all our customers as much as we can when they experience problems with their website for one reason or another and immediate action is of the utmost importance.

2. Lightning fast servers

Another feature of hosting that our clients also often praise is the speed of our servers. These are the basis for keeping websites and shops running reliably and smoothly, and above all, lightning fast.

Fast website responsiveness is a necessity today, as few web users have the time or patience to wait several seconds for a page to appear. That’s why NEOSERV uses state-of-the-art server equipment, which is clearly presented on our website. We have provided both a powerful hardware environment and optimised software.

3. Wallet-friendly prices

In addition to lightning-fast servers and quality support, the prices of the services are also important. Some of the feedback we receive via email and social media shows that our customers are happy with our prices.

To make sure that everyone can choose the hosting package that’s right for them, NEOSERV has carefully designed a number of differently performing packages. Different service formats are also available:

• LiteSpeed hosting,
• Reseller hosting,
• Turbo Hosting,
• Email hosting.

Finally, we would like to invite you to take a look at all the compliments we have received from satisfied customers. And of course, visit the NEOSERV.si website, take a look at the wide range of services we offer and try out our services.

We are sure that you will be more than satisfied too!