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Technical Support [6-hour workday]
Are terms like domain, hosting, DNS, SMTP and IMAP familiar to you? Get in touch!
Is setting up Outlook on a computer a piece of cake for you? What about setting up email on a phone? No problem? Great!
Are FTP and DNS more than just unfamiliar acronyms to you – do you know what they're for? Excellent! We offer a great job with a 6-hour workday and full-time pay (8 hours).
We'd be happy to welcome you to our team. Don't worry if you don't know everything inside out – our team will help you build your knowledge.
The most important qualities we are looking for are:
- attention to detail,
- being a good team player,
- commitment to giving every customer the best possible experience.
For more information about the position, email us at jobs@avant.si.
AREA OF WORK
- Helping users with email
- Presenting our services and advising customers on their orders
- Advising customers on using the cPanel control panel, domains and FTP
- Website migration
- Mailbox migration
Location:
Šenčur near Kranj (map)Occasional remote work possible
Employment type:
Permanent full-time employment with a6-hour workday
Work schedule:
Shift work, partly in the afternoons, with occasional weekend shiftsSalary:
€2,000 gross, plus a vacation bonus and a Christmas bonus. Pay increases regularly in line with the employee's skills and motivation.KEY SKILLS
-
Communication and working with customers
Empathy and the ability to quickly pinpoint the customer's problem -
Finding optimal solutions
The ability to find the best solution
REQUIRED: ADVANCED LEVEL
- Fluent written and spoken Slovenian
- Written English
-
Knowledge of operating systems
Microsoft Windows 7-10, iOS, Android -
Knowledge of web browsers
Mozilla Firefox, Google Chrome, Internet Explorer / MS Edge -
Knowledge of email clients
Microsoft Outlook, Mozilla Thunderbird
REQUIRED: INTERMEDIATE LEVEL
- Knowledge of the cPanel control panel
-
Knowledge of commonly used web technologies and tools
IMAP, POP, SMTP, FTP and tools such as FileZilla, WinSCP, etc. -
Knowledge of DNS
DNS servers, DNS zones and DNS records
NICE TO HAVE: BASIC LEVEL
- Basic knowledge of HTML/CSS and PHP/MySQL
- Basic knowledge of WordPress (installing themes, plugins, etc.)
RELAXED ENVIRONMENT AND TEAM
We put a lot of effort into making sure everyone feels as good as possible at work. Above all, we value a relaxed approach and a positive attitude.
COFFEE, TEA AND SNACKS
Our team gets unlimited free coffee, tea, beer and snacks (cold, sweet, healthy and more).
PROFESSIONAL GROWTH
We are happy to support our employees' education and training, because that way we grow together – both the company and the individual.
FREE PARKING
Free parking is always available right next to our offices.