Štefan Fartek

All my current online projects are hosted with NEOSERV, and I'll keep choosing them in the future. I also recommend that anyone who wants a reliable, high-quality provider check out NEOSERV.

It's crucial that a hosting provider keeps all websites accessible at all times. NEOSERV always makes sure that even in the worst-case scenario, such as cyberattacks or breaches, they deal with the issues, resolve them and notify me of any attacks, so that everything stays accessible. Every hour a site is down can cost a business a lot of money – customers are unhappy and you get a bad reputation in the market, and as an entrepreneur that's something you really can't afford. It's also crucial that websites load very quickly. They have really good servers and fast disks, and the NEOSERV team is technically very skilled, so they really know what they're doing.

NEOSERV's customer support is truly amazing – I've never seen anything like it anywhere else. I often work in the evening, early in the morning and sometimes even at night, and most of the time, whatever the hour, you get a reply in less than 10 minutes – a competent, professional reply that helps you solve things. So from that perspective, hats off – the team is incredible. They're also very technically skilled and advise you on things beyond the scope of their services: if you have any issues with programming, design and the like, you can always turn to them, and they'll advise you on what to do and how.

The prices of NEOSERV hosting, domains and other services are really, really affordable and competitive – comparable with others. But if you factor in the technical side, meaning what I get from them for the money, I think NEOSERV is really the best choice on our market right now. Now and then I've looked at other providers, to find something cheaper or maybe move some things elsewhere, but after checking the quality of the service and what I get for the money, I've always, always, always come back to NEOSERV.