Štefan Fartek

All my current online projects are hosted with NEOSERV, so I will always choose them in the future, and I also recommend to others who want a reliable and quality provider to check out NEOSERV.

It is crucial for a hosting provider to ensure that all websites are always accessible. NEOSERV always makes sure that even in the worst-case scenario, such as web attacks or breaches, they take care of the issues, resolve them, notify me of any attacks, ensuring that everything is always accessible. Every hour that a site is inaccessible can mean a lot of money in business, customers are dissatisfied, you get a bad reputation in the market, and that's really something that as an entrepreneur you can't afford. It is also crucial that the websites load very quickly; they have really good servers, fast disks, and the NEOSERV team is really technically skilled, so they really know what they are doing.

Customer support at NEOSERV is truly amazing, I have never seen anything like it elsewhere. I often work in the evening, early morning, sometimes even at night, and most of the time throughout the day you get a response in less than 10 minutes, a competent response, a professional response that helps you solve things. So from that perspective, hats off, the team is incredible. They are also very technically skilled, they advise you on things beyond their scope of services, and then, for example, if you have any issues with programming, design, and similar things, you can always turn to them, they advise you and help you with what and how to proceed.

The price of NEOSERV hosting, domains, and other things is really really affordable and competitive, comparable with others. But if you add the technical component, meaning what I get from them for the money, I think that NEOSERV is currently really the best choice on our market. It has happened in the meantime that I sometimes also looked for other providers, to find a cheaper provider or maybe transfer some things elsewhere, but after checking the quality of the service and what I get for the money, I have always always always returned to NEOSERV.