The customer portal my.neoserv.com has been redesigned. If you notice any issues, please let us know.
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If for any reason you are not satisfied with us or our services, we will refund your money.
When ordering hosting, you have 90 days to test your new hosting plan and also cooperation with us (support).
If anything does not suit you, you can request a refund at any time during this period.
There isn't one!
We offer all consumers the possibility of a refund in case of dissatisfaction or any other reason, in accordance with ZVPOT (Consumer Protection Act).
You don't have to if you don't want to. We will refund your money in any case.
However, we would be very grateful for any feedback, as this is the only way we can eliminate any inconveniences that may have bothered you while using our services.
From the day of the order, you have 90 days to test our hosting plan and support. If you are not satisfied with the web hosting service or for any reason you want a refund, please email us at info@neoserv.com to inform us of your decision.
We would appreciate it if you could also tell us the reason, as it is in our interest to offer the best possible services to our customers.
Refunds are not possible for registered domains. Domain registrations are carried out by top-level registrars (e.g., Arnes for .SI domains), and we are just intermediaries. As soon as you register a domain, the payment is transferred to the top-level registrar. Even if you just "mistyped" when registering the domain, unfortunately, we cannot help you.