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USER INSTRUCTIONS

Search instructions

There are two ways to log in to the cPanel control panel that you received access to when you bought your hosting package.

  1. You have an active domain bound to your hosting package
  2. You do not have an active domain associated with your hosting plan

You will findyour cPanel login details in the email you received when you purchased your hosting package on our website. If you have deleted the email or cannot find your login details, you can change your cPanel password in My NEOSERV(instructions for changing your password).

1. You have an active domain bound to your hosting package

You can access the cPanel control panel via the following link: https://vasadomena.si/cpanel

When using the above link, please make sure to replace vasadomena.si with your actual domain name.

Alternatively, you can log in to the My NEOSERV Subscription Centre and click on the cPanel address on the entry page – under the Domain Access tab.

My NEOSERV - Access to cPanel (Access via domain)

If you have subscribed to more than one hosting package with us, you must first click on the package you want to access in the My NEOSERV subscription interface.

My NEOSERV - hosting package login data

2. You do not have an active domain associated with your hosting package

If you do not have an active domain bound to your hosting package, you can access the cPanel control panel via the server name. Log in to the My NEOSERV Subscription Centre and click on the cPanel address on the login page – under the No Domain Access tab.

My NEOSERV - Access to cPanel (Access without domain)

How do I change my cPanel password?

Lost your cPanel login password? Don’t worry, you can change it in the My NEOSERV user interface.

  1. For the hosting package you want to access, find the Password item and click on the change link.
  2. Enter your new password (2x) in the pop-up window and confirm the change by clicking on the Save new password button.

My NEOSERV - change cPanel login password

For further assistance, please call us on 059 335 000 or email us at info@neoserv.si.

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