How to Edit a Proforma Invoice in My NEOSERV

At NEOSERV, we have made sure that you can edit the invoices you receive yourself. Below, we have prepared short instructions with screenshots that show you exactly how to add or remove the services you want on the invoice in the My NEOSERV Subscription Centre. The process is quite simple.

Edit your invoice in 5 steps

1. Log in to the My NEOSERV Subscription Centre.

2. In the Subscription Centre, click on the Invoices tab or select the Invoice Overview option for an open pre-invoice. All your invoices and invoices will be displayed.

3. Next to the unpaid invoice highlighted in red, click on the Edit document button on the right-hand side and select Edit services on document.

4. A new window will open showing the Existing Services on the invoice. If you want to remove an existing service from the invoice, remove the tick (on the right hand side) from that service. If you want to add a service to the invoice, add a tick to the desired service.

5. Confirm the changes by clicking on the CONFIRM CHANGES button in the bottom right corner of the window.

After confirming the change, you will see a notification that the change to the items on the invoice has been successful. You will also receive the corrected invoice in your email inbox within 5 minutes.

For further information, please call us on 059 335 000 or email us at info@neoserv.si.